Patrick Spins Privacy Policy

Our Pledge to Data Security and Privacy

This policy details how we, Patrick Spins Casino, operated by Cerberlot N.V., collect, process, and safeguard your personal information. We are committed to protecting your privacy and handling your data in accordance with up-to-date legal standards and best practices. Our procedures are designed to ensure the confidentiality and integrity of the data you entrust to us.

Categories of Data We Gather

To provide our services, we collect necessary personal information, including identity verification documents for regulatory compliance, contact details, and financial data for processing transactions. We also gather technical information, such as IP addresses and device specifications, to maintain platform security and optimise user experience. This data is collected when you register an account, make deposits, or interact with our customer support channels.

Utilisation of Your Personal Data

Your personal information is used primarily to manage your player account, facilitate deposits and withdrawals, and ensure we meet our legal and regulatory duties under our Curaçao Interactive Licensing N.V. licence (No. 5536/JAZ). Furthermore, we process this data to provide customer assistance, prevent fraudulent activity, and fulfil our anti-money laundering obligations. We do not use your data for purposes other than those directly related to the provision of our gaming services.

Application of Cookies and Similar Technologies

Our platform utilises cookies and related tracking technologies to deliver a functional and personalised user experience. These tools are essential for session management, remembering your preferences, and analysing site traffic to improve our services. We ensure that the use of these technologies is managed responsibly to protect your privacy at all times.

Engagement with Third-Party Entities

We may share your data with trusted third-party partners, such as payment processors for handling transactions via methods like Visa, MasterCard, and Bitcoin, and software providers who power our games. This data sharing is conducted under strict confidentiality agreements and is solely for the purpose of delivering our comprehensive gaming and betting services. We do not sell or lease your personal information to external organisations for marketing purposes.

Your Rights and How to Reach Us

You possess specific rights concerning your personal data, including the right to access, rectify, or request the erasure of your information, subject to our legal obligations. For any enquiries or to exercise your data protection rights, please contact our dedicated support team. You can reach us via email at [email protected] or through our 24/7 Live Chat service for immediate assistance.